Covid Economic Recovery payments were one off payments to households in receipt of Council Tax Reduction to help with the cost of living.

Only those who were in receipt of Council Tax Reduction on 15 January 2023 were eligible for this payment, and all eligible households received a letter inviting them to apply.

This fund has now closed, and applications are no longer accepted.

If you contacted our Support for People team about this payment before 24 March 2023 but have not yet received a response, someone will be in touch with you as soon as possible to assist.


When will I receive my payment?

The payment is not automatic and an application was required. Payments can take up to ten working days from the date of application to be processed.

If you applied but have still not received your payment, you can contact the team by email at To help us deal with your enquiry, please provide your benefit reference number.

I need more urgent help with my money, where can I get help?

If you are worried about your finances, we may be able to offer other support. Visit our Cost of Living page for more information on the support available.