As part of our Strategic Performance Management Framework we measure our performance and make this information available to you so that you can assess how we're doing.

We report a mix of local and national performance indicators in this section which cover all of our core service areas. A suite of indicators is collected from all Scottish councils so you can compare how well we are doing against other local authorities. We also report local indicators which are specific to Falkirk Council and our partners.

How we perform is important to us. We use performance information to track how well we are doing and where we need to improve.

Publishing performance information allows us to keep you informed of our progress and keeps us accountable.

By looking at our main reports below, you can find out if we are meeting our targets, achieving national outcomes, what our improvement plans are and whether performance has improved since last year.


Complaints Annual Report 2022 - 2023